BitStarz Casino impresses with an extensive range of attractive games and a great new customer bonus. Moreover, this is a reputable provider with good software, sufficient security measures and professional customer support. All good prerequisites for the best BitStarz experience. Those who like to play with real money and want to have their winnings paid out safely should take a good look at this bitcoin gambling provider.
There is no denying that there are bitcoin casinos that should definitely not be trusted. That is why in our BitStarz test, we first put our focus on the gambling license obtained and the measures taken to ensure protection and security. BitStarz Casino has an official license from the strictest gambling authority and is therefore considered reputable.
BitStarz in the test: scam or serious?
How to recognize a reputable bitcoin casino? Move the mouse cursor to the footer of the website. There you will find the gambling license, the company headquarters and the gambling authority. Also, the logos are placed in the footer, which indicate the site’s security and player protection. BitStarz Casino has a license from the Maltese gambling authority, which is revoked at the slightest suspicion of deception.
In case of suspicious gambling behavior, players can get in touch with the customer service and click on the links of support organizations such as GamCare or Gamblers Anonymous for additional help. In addition, it is mandatory that a license holder operates the casino through a protected website. Those who provide players with secure payment methods for deposits and withdrawals are considered all the more trustworthy.
Companies like Paysafe Financial Services Limited, which operate the Neteller brand, would not cooperate with rogue casinos. The same goes for the major software developers NetEnt and Microgaming, as they would jeopardize the reputation they have built up over many years. Before a game is released, tests are also regularly carried out with regard to the payout ratio and fairness, in order to prevent result manipulation.
Many indicators suggest that fraud can be ruled out at BitStarz. Due to strict regulations, the provider cannot avoid taking into account prescribed measures to ensure absolute security. Those who still have doubts that this is a dubious operator should also read the next sections of this review.
Our BitStarz Casino experience at a glance
At BitStarz Casino, you benefit from a wide range of slots and live dealer games. The number of top software developers is also impressive. In addition to the well-known manufacturers, games from less popular developers are also offered, but they have endeared themselves to fans with creativity and innovation.
After finishing this review, you know what you are getting yourself into with this great virtual casino. And you’ll get an idea of how BitStarz compares to the competition. We will not only cover the range of promotions and games, but also the topic of security and privacy in detail.
In our test you will also get an overview of the game offer. In addition, you will learn which payment methods are provided for a safe BitStarz experience. And we will tell you about the clear website, the professional customer service and the mobile app.
The offer in detail
According to our BitStarz experience, there is nothing to criticize in terms of the gaming offer. The provider provides you with the best slot machines and a top live casino, where you can also play live roulette or live blackjack for a change. In addition, you will find games such as scratch cards or bingo on the website, which are not represented at every gambling provider.
Well-known manufacturers such as Betsoft or Play’n GO provide BitStarz Casino with slot machines that impress with their graphic quality and are equipped with innovative bonus features. In addition, this bitcoin casino has its own Megaways section.
BitStarz Bonus
The best casino bonus offers promise a lot of extra credit and not infrequently additional free spins. Those who register at BitStarz Casino for the first time benefit as a new customer from a welcome bonus on the first three deposits. In addition, there are three times Free Spins credited. In addition to this attractive welcome package, additional promotions such as cashback or Drops & Wins promotions are offered.
Our BitStarz experience started with a 200% bonus for the first deposit plus free spins. This was followed by two more deposits, for which we were also credited a bonus amount with additional free spins. The prerequisite for receiving the welcome bonus was a $30 minimum deposit.
BitStarz Casino handles the issue of bonus conditions seriously. No winnings can be paid out before the turnover requirements are met. The conditions require a 40-fold bonus conversion within 20 days. Those who want to secure the second and third no deposit bonus must convert one 15 times and the other 15 times.
For the first deposit bonus you get up to 200 free spins for the NetEnt classic Starburst. For the second deposit you get up to 200 free spins for the popular Play’n GO slot Book of Dead. And for the third payment you’ll get up to 200 extra spins for the alien slot Reactoonz 2. Selected games can be replaced with new ones all the time!
If you do not meet the wagering requirements within 20 days, all wagered bonuses will be forfeited from the player’s account. Free spins are credited to the first three deposits based on the deposit amount. If you do not wish to claim the welcome bonus, you will still receive your Free Spins on the first deposits made.
Games
For an optimal BitStarz Casino experience, you have more than 2,300 games to choose from. They are hidden behind the categories: All Games, New Games, Slots, Live Casino and Megaways. Among them, there are also over 25 jackpots. Among the 30 different game developers, names like Microgaming and NetEnt also appear.
The provider does not have a separate table games category. Nevertheless, there are numerous table games offers as soon as you enter the terms poker, blackjack, baccarat or roulette into the search bar. Why the gambling provider has not provided a separate section for this remains a mystery. The fact is that you can make rich BitStarz experiences with the available range of table games.
Especially the live games have made for unique BitStarz experiences. As the best live casino providers do, this bitcoin casino relies on the qualities of top software developers Evolution and Ezugi. And so you and the gambling provider benefit from over 140 live dealer games in the best HD video quality.
Deposits and withdrawals
For a secure payment process, 256-bit encryption is used for the transaction. Our BitStarz experience can confirm that only secure payment methods have been provided for you to choose from.
Additionally, you have the option to make your BitStarz deposit via bank transfer. If you want to be on the safe side, you can also use the services of Trustly, Neteller or MuchBetter. The minimum deposit amount is $15 and depending on the payment method you can deposit up to $6000 free of charge.
No transaction fee is charged at this casino. Accordingly, a BitStarz withdrawal is associated with no additional costs. The provided withdrawal methods include bank transfer, wire transfer and paysafecard. The minimum withdrawal amount is $30. A total of up to 3,300$ in winnings can be withdrawn.
The fact that no extra fees were charged during the withdrawal process made for positive BitStarz experiences. In case of important questions regarding deposits and withdrawals, the friendly customer support is there to assist you. This makes the payment process much easier for you.
The mobile app from BitStarz
Mobile casino apps are becoming increasingly popular. Due to the fact that many players are often on the go, they prefer to carry their bitcoin casino in their pocket all the time. They can log in anywhere, operate the best slot machine and withdraw winnings instantly. This is also true for Roobet, which allows you to try your luck on a mobile device.
Those who want to spin the reels or have their cards dealt on a cell phone do not need an extra BitStarz app download for this. The website of the provider can be easily accessed via a modern HTML5 browser. As long as there is a good internet connection, there are no problems when playing or navigating.
BitStarz Casino games run flawlessly on an Android and iOS device. We did not notice any jerks or delays during our entire testing period. The pages open easily and it is always impressive to see how perfectly the provider has adapted the casino to the size of a small screen without sacrificing quality.
Security and regulation
The Maltese Gaming Authority is one of the strictest of its kind. It expects consideration and compliance with all requirements, especially regarding data security, player protection and fairness. Accordingly, casino players can transfer real money to their player account without any worries and have their winnings paid out to their own account without any problems.
In order for you to experience absolute fairness at BitStarz Casino, independent companies check all random number generators. This is not a one-time process, but happens at regular intervals. Usually, this work is done by testing agencies such as eCOGRA or GLI. This is to ensure that the results are correct and that the player is not disadvantaged by manipulation.
The IT company ensures optimal protection of personal information. In addition, payment transactions and the traffic of other sensitive data are encrypted with 256-bit using modern security software. Unauthorized persons are thus denied access to private content.
The customer service at BitStarz
BitStarz customer service is reliable, friendly and competent. If you have any questions or problems, you can contact the customer support staff either at fixed times via live chat or by e-mail. However, there is a small catch: no one understands English. If you don’t know English, even if it’s only school English, it will be difficult for you to communicate.
For urgent questions, the Live Chat is the fastest option. As soon as you open the chat window, individual topics are displayed. You can choose one of these topics by clicking on it. After you have typed in your question, you will soon receive support from a friendly customer service representative. The chat service is available between 09:00 – 00:00 every day.
As a rule, the response time for e-mail contact is 1 to 2 days. This is due to the fact that the questions, which are sent by message, are often more complex and extensive. Accordingly, it takes longer to find the right solution to the problem. Our BitStarz experience with the solutions and suggested solutions was very satisfactory.
A FAQ section can also be found on the BitStarz website. This is unfortunately small, but may be useful to one or the other. Most questions and answers deal with the topics: Password and Account. An additional chat call would still be recommended, as this can be used to obtain further information.
Conclusion
During our extensive testing period, we were able to make almost exclusively positive BitStarz experiences. A serious casino where fraud can be ruled out, as a modern 256-bit encryption guarantees absolute protection of personal data. In addition, random generators are regularly checked to prevent result manipulation.
We also had a good BitStarz experience with the large selection of secure payment methods. The payment process is fast and uncomplicated and a fee for deposits and withdrawals is not required. Depending on the payment method, the transfer can take 1 to 3 days.
A Big Win at BitStarz is just a matter of time with a selection of over 2,300 games, including Megaways. Sure, a little luck is also part of it. So does an attractive bonus with fair turnover conditions, which makes it possible to win thousands of dollars with just one spin. Overall, the gambling provider performed well in our objective bitcoin casino test.